Member Notice | System Upgrade | Online and Mobile Services will NOT Be Available April 28th through May 2nd | Lobby will be CLOSED May 1st and May 2nd | Service Charge Changes | Opting IN OF ALL DEBIT CARDS
March 31, 2023
To All Members:
Skyline Financial Federal Credit Union has been going through numerous technological upgrades since mid-2021. Next, we are upgrading our core operating system over the weekend of April 28 through May 2, 2023. I wanted to be sure you had ample time to prepare for our conversion weekend as some services will be unavailable during the upgrade, see below:
BETWEEN APRIL 28 AND MAY 2ND:
Unavailable Services
- Online Banking
- Mobile Banking
- Mobile Deposit
- Lobby & Drive Thru Closed 5/1 and 5/2
- ARU (Tele-Banking)
- Account Balances
- Loan Balances
- Check Cashing
- All in person Deposits
- All in person Withdrawals
- New Online / Mobile Registrations are suspended from 4/14 through 5/2.
- Live Calls to us (203) 755-2030
- All in-person visits
Available Services
- Debit Card Purchasing
- Credit Card Purchasing
- Night Drop Deposit
- Limited ATM Cash Withdrawals
- Direct Deposits to your Saving / Checking Account(s)
- Auto-Payments will still process
- Bill Pay Services
New Services
We’ll also be introducing new services to the members as of this system upgrade as well:
- Courtesy Pay
- Escrowing for Mortgages
- Personal Line of Credit
- All debit cards being opted-in, please see separate notice mailed to all members via USPS mail post marked on or before 4/13/2023.
Service Fees
Effective May 1st, please see our new service fees. We are excited to announce most fees are being reduced for members. I'd like to higlight that our overdraft fee is decreasing from $35.00 down to $10.00.
service fees
Please bear with us during this conversion process. We ask that you please plan accordingly for the weekend conversion, as you will have limited or no access to all credit union services.
If you have any questions in the interim, please do not hesitate to contact us at 203-755-2030.
Thank you,
James A. Higgins, MBA, CUDE
Skyline Financial Federal Credit Union
President and Chief Executive Officer